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Understand Your Rights on tejmatka

tejmatka operates under a defined legal framework that sets out your rights, our obligations and the conditions under which your account and personal data are managed.

Account TermsPrivacy & Data PolicyJurisdiction NoticeCookie PolicyUPI / Paytm / PhonePe Payment Terms

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Browse the Conditions That Cover Your Account

tejmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern every interaction you have with tejmatka — from the moment you open your account through every deposit via UPI, Paytm or PhonePe, every wager placed, and every withdrawal processed. Our privacy policy explains exactly what personal data we collect, how long we hold

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it, and the circumstances in which we may share it with payment processors or regulatory bodies. Eligibility to access our platform varies by jurisdiction; where local law does not permit online wagering, you must not use this service. By continuing to use tejmatka, you confirm that
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you have read these terms and that access is lawful in your location. We update these documents periodically — the date at the foot of each policy reflects the version currently in force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If you have questions about these terms, wish to raise a data request, or need clarification on how a specific policy clause applies to your account, our support team handles legal queries through the channels below. We aim to acknowledge all written legal requests within 48 hours and provide a substantive response within seven working days.

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Email Support

Send your legal or data-related query to our dedicated policy inbox. Include your registered account email so we can locate your record and respond accurately within the stated timeframe.

Live Chat

Start a live chat session directly from your account dashboard. For legal queries, ask to be transferred to the compliance team who manage policy, data and account-rights requests.

Written Notice

For formal legal notices or data-erasure requests under applicable law, submit written correspondence through the contact form on tejmatka.com so we can log and track your request properly.

HOW WE HANDLE THIS

Explore How tejmatka Manages Data and Account Security

Every policy we publish reflects a real operational commitment — from how we encrypt account credentials to how long we store your transaction records.

Data Encryption

Account passwords and payment details — including UPI handles and Paytm wallet references — are encrypted at rest and in transit using current industry-standard protocols. We do not store card numbers or full payment credentials on our servers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can manage cookie preferences from your browser settings at any time without affecting your ability to log in.

Data Retention

Transaction and account records are retained for the period required by applicable law — typically five to seven years for financial records. Once the retention window closes, data is securely deleted from our systems.

Account Security

Two-factor authentication is available for all accounts. We recommend enabling it from your account security settings. Any suspicious login attempt triggers an automatic email alert to your registered address.

Your Data Rights

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion subject to legal retention obligations. Submit any such request via email and we will respond within seven working days.

Jurisdiction Compliance

Access to tejmatka is conditional on local law in your region. We do not offer services where online wagering is prohibited. It is your responsibility to confirm that access is lawful before opening an account.

Switch to the Answers You Need Most

These questions cover the legal and policy topics our account holders ask about most frequently — from data rights and cookie usage to what happens if you need to close your account or contest a charge.

We collect your name, email address, date of birth and payment method details such as your UPI ID or Paytm-linked mobile number. This data is used only for account verification, transaction processing and fraud prevention.

Email our policy inbox from your registered account address with the subject 'Data Access Request'. We will verify your identity and send a copy of your personal data within seven working days of confirming who you are.

Yes. You may request deletion of your data, and we will action it subject to legal retention obligations — for instance, financial transaction records must be kept for the period required by law before they can be erased.

We share data only with payment processors such as UPI networks, Paytm and PhonePe to complete transactions, and with regulatory or legal authorities when required by law. We do not sell personal data to advertisers or marketing companies.

We use essential session cookies to maintain your login and analytics cookies to measure page performance. Analytics cookies can be disabled from your browser settings. Turning off essential cookies will prevent you from staying logged in.

Access depends on local law and is available only where local law permits. If we detect access from a restricted jurisdiction, your account may be suspended and outstanding balances returned to your registered payment method.

Submit a written notice through the contact form on tejmatka.com, clearly stating the transaction reference and the grounds for your dispute. Our compliance team will log, review and respond within the timeframe set out in these terms.

Understand Your Rights on tejmatka

Reach Us About Any Legal or Policy Matter

Email Support

Live Chat

Written Notice

Explore How tejmatka Manages Data and Account Security

Data Encryption

Cookie Policy

Data Retention

Account Security

Your Data Rights

Jurisdiction Compliance

Switch to the Answers You Need Most

01 What personal data does tejmatka collect when I open an account?

02 How do I request a copy of the data tejmatka holds about me?

03 Can I ask tejmatka to delete my personal data?

04 Does tejmatka share my data with third parties?

05 Which cookies does tejmatka use and can I turn them off?

06 What happens to my account if I am in a region where access is restricted?

07 How do I formally contest a transaction or raise a legal dispute with tejmatka?

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