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How tejmatka Handles Your Personal Data

At tejmatka, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

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Browse What This Policy Covers

tejmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts created and used where local law permits. We collect your name, contact details, payment identifiers linked to UPI, Paytm or PhonePe, and device or session data generated when you use our platform. We do not sell your data to

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third parties. Data is stored on servers with encryption at rest and in transit. Where Indian data-protection law applies, we follow those obligations directly. If you access tejmatka from a region where local law restricts such services, eligibility for an active account depends on that jurisdiction.
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Retention periods vary by data type — transaction records are kept for the duration required by applicable law; session logs are cleared on a rolling basis. Payment-method tokens such as your UPI handle are stored only as long as needed to process and reconcile transactions.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we handle your personal data, want to request a copy of what we hold, or need something corrected or deleted, our privacy team is available through the channels below. We aim to respond to all data-related requests within seven business days.

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Email Privacy Request

Send your data access, correction or deletion request to our dedicated privacy inbox at tejmatka.com. Include your registered account email and the nature of your request so we can locate your record quickly.

Live Chat Support

Open the live chat widget on tejmatka.com and select the Privacy category. Our support agents can log your request on the spot and confirm a reference number, so you have a record of the interaction.

Account Settings Panel

Log into your tejmatka account, head to Settings, and find the Data & Privacy section. From there you can download a summary of the personal data we hold or submit a deletion request without contacting support at all.

HOW WE PROTECT YOU

Explore Our Data Handling Practices

Protecting the data tied to your tejmatka account is built into every layer of how we operate — from how cookies work in your browser session to how long we keep your…

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can adjust cookie preferences from your browser settings or through the cookie banner on your first visit to the site.

Account Security Practices

Your password is hashed before storage — we cannot read it. Two-step verification is available in Account Settings and we recommend activating it, especially if your UPI or Paytm wallet is linked to your account.

Payment Data Handling

When you deposit via UPI or Paytm, the transaction ID is logged against your account for reconciliation. We do not store your full bank account number or PhonePe PIN — those remain within the payment provider's own encrypted environment.

Data Retention Periods

Active account data is retained while your account remains open. If you close your account, transaction logs required under applicable Indian law are archived for the legally mandated period, then permanently deleted.

Third-Party Data Sharing

We share data only with payment processors (such as UPI gateways and Paytm), identity verification partners where required by law, and cloud infrastructure providers under strict data-processing agreements. No data is sold or shared for advertising.

Requesting Data Changes

You have the right to access, correct or delete your personal data at any time. Submit a request through the Account Settings panel or email our privacy team. We verify your identity before making any changes to protect your account from unauthorised alterations.

Switch Through Your Most Common Privacy Questions

We have pulled together the questions we receive most often about data rights, cookie usage, payment privacy and account deletion. If your question is not here, reach out through the support channels above.

We collect your name, email address, mobile number, date of birth and the payment identifiers you use — such as your UPI ID or Paytm-linked number. We also log device type and IP address for security and fraud-prevention purposes.

Payment transactions are processed through encrypted gateways. We store only the transaction reference ID and amount against your account; your UPI handle is masked in our logs and your Paytm PIN or PhonePe credentials are never transmitted to our servers.

Yes. Log in to your account, go to Settings, and select Data & Privacy to download a structured summary. Alternatively, email our privacy team with your registered address and we will prepare a copy within seven business days.

Submit a deletion request via the Account Settings panel or email our privacy team. Once verified, we delete your data from active systems. Records required under Indian law are archived for the mandated period, then permanently removed.

No. We do not sell or share your personal data for advertising or marketing purposes. Data is shared only with payment processors, legally required verification partners, and infrastructure providers under binding data-processing agreements.

You can accept, reject or customise cookies through the banner on your first visit, or update preferences in your browser settings at any time. Rejecting analytics cookies does not affect your ability to log in or use your account.

Transaction and identity records that must be kept under applicable Indian law are archived for the legally required period after account closure, then permanently deleted. Session data and preferences are removed promptly once your account is closed.

How tejmatka Handles Your Personal Data

Contact Us About Your Data

Email Privacy Request

Live Chat Support

Account Settings Panel

Explore Our Data Handling Practices

Cookie Management

Account Security Practices

Payment Data Handling

Data Retention Periods

Third-Party Data Sharing

Requesting Data Changes

Switch Through Your Most Common Privacy Questions

01 What personal data does tejmatka collect when I open an account?

02 How is my UPI or Paytm payment data kept private?

03 Can I request a full copy of the data tejmatka holds on me?

04 How do I ask tejmatka to delete my personal data?

05 Does tejmatka share my data with third parties for marketing?

06 What are my rights regarding cookies on the tejmatka site?

07 How long does tejmatka keep my account data after I close my account?

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